1. General Provisions
1.1. These terms and conditions establish the order, payment, and refund conditions applicable when renting or purchasing campers and caravans and their equipment in the online store managed by MB „Eurokemperiai“.
1.2. The person placing the order confirms that they have read and agree to these terms.
2. Order and Reservation Conditions
2.1. To rent a camper or caravan, the renter must pay a 100 EUR reservation fee.
2.2. The reservation fee secures the reservation of the selected vehicles for the specified period.
2.3. The reservation fee is non-refundable if the rental does not take place due to the renter’s fault, regardless of whether the renter later cancels the rental.
3. Payment for Rental Services
3.1. The remaining full rental amount is paid upon picking up the camper or caravan.
3.2. If the renter does not appear at the agreed time and does not pick up the vehicle, the reservation fee is not refunded, and the rental agreement is considered unfulfilled due to the renter’s fault.
4. Refund
4.1. If the service cannot be provided due to the lessor’s fault (e.g., vehicle breakdown that cannot be fixed before the rental start), the paid reservation fee will be refunded within 7 business days from the rental date.
4.2. If the renter has already paid the full rental price but the service cannot be provided due to the lessor’s fault, the entire paid amount will be refunded.
5. Purchase–Sale Conditions
5.1. When purchasing campers or caravans, the consumer protection provisions established in the laws of the Republic of Lithuania apply.
5.2. The buyer has the right to withdraw from the contract within 14 calendar days from the date of receipt, provided the camper or caravan has not been used and is not damaged, in accordance with the Civil Code of the Republic of Lithuania.
5.3. When returning the item, the buyer covers the transport costs unless the item is returned due to the seller’s fault (e.g., defect).
6. Final Provisions
6.1. The lessor/seller reserves the right to amend these terms by publishing them on the website.
6.2. Disputes arising from the implementation of these terms shall be resolved by negotiation, and if not agreed, in accordance with the laws of the Republic of Lithuania.